Ensuring confidentiality is particularly important in the work of Instituto S. João de Deus.
The Hospitality Order's Identity Card (188.8.131.52.) focuses on this same relevance and frames the performance in the various Establishments.
Confidentiality as a User's right is duly expressed in the rights policy and as a duty, reflected in the ISJD code of ethics and safeguarded in the procedure P_02_03 Communication and Disclosure (P_02_03_05 Access and dissemination of information about users).
Failure to comply with the duty of confidentiality implies the opening of disciplinary proceedings.